Jimmy...thanks for correcting my omission.

Glen... agreed, it started when the mfg went to Mexico. Perhaps it is time to call Norton Custserv and ask the current status? I really like the Norton 4K but I am tired of having guys show up with a defective 4K hone, I have seen, IIRC, 4 of them now over the past 2-3 years and one of them is a backup hone that is mine.

In the past Norton was very good about replacing defective products. Perhaps tomorrow I will call them and see what they do about that now and where the MFG is currently located.