Thread: Truefitt Samples?????

I tried sending a request to that lady someone suggested....I'll give em a bit of time to respond before I'll say for sure that I won't do buisiness with them. But so far Trumpers have a VERY big lead on them and so does CastleForbes (who just replied today). A company that's willing to proove their product is a company I'm willing to look into.

Originally Posted by LX_Emergency

I tried sending a request to that lady someone suggested....I'll give em a bit of time to respond before I'll say for sure that I won't do buisiness with them. But so far Trumpers have a VERY big lead on them and so does CastleForbes (who just replied today). A company that's willing to proove their product is a company I'm willing to look into.

Many of these old, established firms have nothing to prove. I doubt they've survived as long as they have (some since the 1700s) purely by sending out samples.

If you're serious about making a purchase of cologne, shaving cream, soap, or whatever, then be sure to specify that when you request samples. Let these companies know that you intend to buy something from one of them, but a bottle of cologne and even a tub of shaving cream can be an investment that can easily backfire.

Also note that these companies do not owe us samples. They provide samples at their own expense: preparing, labeling, packaging, postage, man hours involved with each of those steps, and so on.

When you buy a product directly from a company that sent samples, be sure to mention that the samples they sent really helped you make up your mind. If you buy from a third party, take a moment and let the actual manufacturer know where you made your purchase and indicate that the samples that third-party vendor supplied helped you make your purchasing decisions.

Well, since this thread is turning into a "boycott" thread, don't forget, Taylor's doesn't send out samples either. Oh, neither will Norton send you a sample hone. Tony won't send out a 6" strop for you to try, and Lynn won't hone just half a razor to show you how sharp a razor can be, just to allow you to practice on the other side (although that would be funny as hell!). You can't walk into a restaurant and order a $20 steak, but lead with "I'd like to try one or two bites before deciding".

I've got a feeling that if you are not getting responses, maybe the approach is not correct. When you requested samples, did you offer to pay for them, or to at least pay for shipping? Remember, you are dealing with British firms. Customer service is not the same there as here on this side of the pond. I have received samples from Trumper's, T&H and I have received samples from Taylor's! Trumper's took almost 3 months.

One other thing to remember. What other products do you use in your life where you can email or call up a company and ask for samples? Starting an email attack won't do any good. What is the threat? Suggesting that if a company doesn't send out samples, there's a good chance that maybe 5 or 6 guys might not buy their product? They won't be loosing a customer, just not gaining one. And from where I sit, if someone threatens to not do business with me because I didn't pass out freebies, I'll hold the door for them as they leave. These companies dont owe us anything. Don't get mad if they decide they don't want to invest $2-10 dollars in giving you their product. I promise that you aren't the only person asking.

RT

Originally Posted by rtaylor61

Oh, neither will Norton send you a sample hone. Tony won't send out a 6" strop for you to try, and Lynn won't hone just half a razor to show you how sharp a razor can be, just to allow you to practice on the other side (although that would be funny as hell!). You can't walk into a restaurant and order a $20 steak, but lead with "I'd like to try one or two bites before deciding".

While we're at it.... Hey, Bill! Send me one of your custom-made damascus straights to sample. I'll only keep it for about 40 years. But you pay for shipping.

I notice that this thread actually started yesterday. Brittany at T&H has always been very responsive. Maybe she's on holiday or is out sick. You guys are sure quick to get out the rope!

RT

Like I said. I'll give anyone time.

It's just that when I order a steak (just to use your analogy) and don't think it's what I like (and with a steak I know that beforehand) because somehow the quality isn't right or it's cooked wron I can send it BACK and it'll cost nothing extra. If I do that with an internet company (I know that's not what they are but for ME they are just that) that'll cost me quite a bit of extra shipping.

They have nothing to proove to themselves, but they do have to proove something to me. Simple as that. I can read reviews untill my face is blue but I still won't smell, of feel what the product is like. And with an extremely personal product like colognes of shaving things that's quite important.

If I go into a perfume shop They'll be willing to give me samples as well.....

So once again, they're not obligated to do anything, it's just good buisiness. Think about it, am I going to buy a product that I don't even know what it's like or a product that I've smelled or felt?

Originally Posted by LX_Emergency

Like I said. I'll give anyone time.

It's just that when I order a steak (just to use your analogy) and don't think it's what I like (and with a steak I know that beforehand) because somehow the quality isn't right or it's cooked wron I can send it BACK and it'll cost nothing extra. If I do that with an internet company (I know that's not what they are but for ME they are just that) that'll cost me quite a bit of extra shipping.

They have nothing to proove to themselves, but they do have to proove something to me. Simple as that. I can read reviews untill my face is blue but I still won't smell, of feel what the product is like. And with an extremely personal product like colognes of shaving things that's quite important.

If I go into a perfume shop They'll be willing to give me samples as well.....

So once again, they're not obligated to do anything, it's just good buisiness. Think about it, am I going to buy a product that I don't even know what it's like or a product that I've smelled or felt?

I agree with you 100% LX, especially with the prices they charge. Its not enough to know you like a scent...you have to know you like THAT scent. For instance no two companies that have the same smelling lavender products, one of the most popular scents out there! Just because I like a scent it doesnt mean I like like their spin on that scent. Now if it is $5.00 I dont expect samples...$5.00 is woth a try, but for $15.00 and up, no sample, no purchase. Many people disagree with my method of thinking and that is fine, I just continue to purchase from companies that will send me samples, and I tend to stay loyal to them for that reason.

LX_Emergency, will you fly my family to The Netherlands so we can once again sample its beauty?

Originally Posted by Ben

LX_Emergency, will you fly my family to The Netherlands so we can once again sample its beauty?

I doubt it, but Im sure the visiters bureau or a travel agent will be happy to send you a vacation and landmark brochure so that you can see if it is some place you would like to visit!

I definitely don't think an organized boycott campaign is in order. However, I'm also not recommending that anyone go spend their hard earned money on gambling about whether they'd like the scents or not. I've since found out that T&H *might* be carried at Nordstrom's so I might swing by the mall and poke my nose into a few and see whether I'd be interested in trying them or not. This whole thing is such a new area for me I'm really at a loss so any exposure for me at this point is good.

I just don't think it's right to demand samples or act ungentlemanly towards the companies. Sure, you can rightfully choose to not try their products because of it and I can totally agree with that decision... and if you informed them of that decision in a gentlemanly manner I can understand that too. I just think it's wrong to make demands or otherwise be discourteous.

For the record, when I sent my requests to both GFT and T&H I asked specifically to *purchase* a sampler packet or alternately get a set of scent strips.

-- Gary F.