Thread: Brand New Hart Custom Blade abnormalities...would you return?

Hi guys. I received a return postage certificate today. They are going to send the razor back to the artisan for repair...they said for a re-polish and hone. I really like the razor and would like to keep it. I just want it right. This was the first custom this artisan made. The only comment in the correspondence that worried me was we are "amazed at how far he has come" since that one. I'll post pictures when it gets back. They would not allow me to send it to the artisan directly (even though I have his address). So it has to go from NC to CA then back across the Mississippi to the artisan, repair, reverse trip and back to me. Then I should have my razor back in hand. Can't wait to use it! I definitely love my Hart's and am saving towards my next...making a Hart Custom Artisanal seven day set...should finish in two years.