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09-23-2014, 07:10 PM #1Member
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Brand New Hart Custom Blade abnormalities...would you return?
Hello gentlemen! I purchased this Hart Custom Artisanal last week and pulled it out for a first shave this morning. When I looked closer in the light I noticed the abnormalities in the pics below. Is this normal for a polished razor (this is my first with a polished finish)? Is this a defect for which I should return the razor?
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09-23-2014, 07:17 PM #2Member
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Looks pretty rough to me. Is the second picture the shaving edge?
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09-23-2014, 07:20 PM #3Member
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Yes it is.
Originally Posted by Holstertrader
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09-23-2014, 07:24 PM #4Member
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Looks like it got polished before it was ground after they made it. I'd send it back. Looks like it would cut you when you shave too!
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09-23-2014, 07:30 PM #5Senior Member
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Please let us know how this gets resolved!
When you are dead, you don't know that you are dead. It's difficult only for the others.
It's the same when you are stupid.
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09-23-2014, 07:31 PM #6At this point in time...
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Contact the Vendor with these pics...
I would have done that first myself
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The Following 2 Users Say Thank You to gssixgun For This Useful Post:
lz6 (09-23-2014), Maximilian (09-23-2014)
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09-23-2014, 07:32 PM #7Member
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I have...awaiting their response. Looking to you guys to see if I am making something out of nothing.
Originally Posted by gssixgun
Last edited by bran; 09-23-2014 at 07:36 PM.
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09-23-2014, 07:54 PM #8Senior Member
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Agree with Glen,can you feel those defects with a fingernail??
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09-23-2014, 07:56 PM #9Senior Member
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I think they will want that one back, and I'm sure they will make it right. Best of luck.
Haroldg48 likes this.
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09-23-2014, 08:37 PM #10Senior Member
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I have no doubt they will make it right. From past observation of a couple of other member's issues I would also suggest a phone call to give them a heads up on the email if you don't receive a reply to your email in a timely manner.
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