Thread: HART Razor

Originally Posted by Bruce

khaos,

Have you ever purchased a motor vehicle? If so, how did ever make it past the sticker price? Is the salesperson out of the hospital yet?

I bought the cheapest car I could find- $200- and repaired it (total cost of $500) and have been driving it for 2 years and 15,000ish miles, total cost of repairs along the way= $400. So yes. I have bought a motor vehicle, let say for $1100, and its still running.

Originally Posted by mparker762

Not really. Return isn't an option.

Per Classic Shaving's Our Policies page:


Both he and I shaved with the razor as is, found the shave unsatisfactory and it wasn't until we were rehoning our razors that we discovered the toe problems.

I had a problem with a TI Super Gnome purchased from Classic a few years ago. Classic gave me the address to TI in France and I shipped it back to the Maker. 9 months later due to backlog we all know about, I received a Carbon Song made Super Gnome. Classic doesn't need to see an improperly honed Hart razor, Hart razor does.

Chris L

IME Will at Classic is real fair to deal with and I gave them a call to give them a heads up on this thread. Remember when there was a question on the quality of a Boker that a fellow bought from Knoxville Cutlery ?

The rep from Knoxville posted in the thread immediately and offered to make it right for the fellow with the complaint. So I called Classic and the gal I spoke to said Will was out of town and that she would let him know. So I presume that they are aware of the situation and could chime in if they had something to contribute.

Very cool, Tim. Thanks for posting this and giving us some updates and some background. I'm rooting for you guys all the way.

Chris L

I like Tim's post but it overlooked one important point that needs to be addressed:

How do you get your wife to agree that you need one of these and it's not just RAD?

I couldn't help wondering, while reading Mr. Zowadas' post, will these improvements also increase the cost of the razor? It's my humble opinion that these are needed to justify the current price, and I fear that these improvements may really increase the price from somewhere between normal production and custom prices to the price of a Josh Earl or Joe Chandler lower end razors.

I too wish the whole Hart Steel company success, but I firmly believe that the pricing strategy has been misjudged. Or, it could be that the climate for this type of operation is just that unsuitable.

Let me put this out there as I have been a value skeptic (and I am pretty sure TZ is reading this):
If there were a polished model with jimps, and possibly a nicer set of scales, I would definitely consider getting one when I have the cash and after a few more teething pains are worked out. Its great to know that a manufacturer is actually listening to their (potential/actual) customers.
I like the attraction of an "affordable custom" or "semi custom" but I don't think its quite there. Before I was 99% confident, now I am 100% confident that it will get there and soon. Big thanks to Hart Steel and Zowada. Wish I could hit that button more than once.

Originally Posted by richmondesi

I couldn't help wondering, while reading Mr. Zowadas' post, will these improvements also increase the cost of the razor? It's my humble opinion that these are needed to justify the current price, and I fear that these improvements may really increase the price from somewhere between normal production and custom prices to the price of a Josh Earl or Joe Chandler lower end razors.

I too wish the whole Hart Steel company success, but I firmly believe that the pricing strategy has been misjudged. Or, it could be that the climate for this type of operation is just that unsuitable.

They said in the other thread that the polished version would cost slightly more. I'm watching the development of this company with great interest, although the razor is a bit out of my price range and I only go for stainless steel now.

Tim, thanks for giving everyone a glimpse at what is going on with Hart. Growing pains can be a good thing if you look at it in the proper light. You have received a lot of good information from people here and hope that the bumps in the road smooth out fast so you can really get down to what is fun. As far as the quality inspection of your razors, there are several things you can do. I will be glad to discuss at any time.
Respectfully,
Bill Wilcox

Originally Posted by cotdt

They said in the other thread that the polished version would cost slightly more. I'm watching the development of this company with great interest, although the razor is a bit out of my price range and I only go for stainless steel now.

Thanks, could you like me to the other thread that you are referencing. I appreciate it.