One thing that occurs to me is .... are we talking micro chips here ? We've all examined an edge under magnification and seen chips that aren't visible to the naked eye. For chips to be visible to the naked eye I would think that more than stropping or shaving would have to have been the cause. Not trying to 'blame' anyone. The thing to do is contact the vendor and if they provide the service send it back for honing. Otherwise check out the SRP classifieds and send it to a honemeister.