Thread: New TI, uneven bevel, should I return it

Originally Posted by JimmyHAD

Call them on the telephone. Ask for Will. I think he is still the head guy. Mention that most on SRP suggested you return it. Just so he knows you are part of SRP.

In my original email I put a link to this thread hoping that would expedite things. Anyway, I will give them a call tomorrow.

Originally Posted by Neil Miller

The last five or so TIs I have had in for honing, plus my own, have all had slight defects that led to uneven hone wear. There has been a distinct bulge halfway along the spine of one which made it rock and which had to be removed, the grind was thicker at one end than on another on one side of the razor on one, one had a 'pinch' in the middle of the spine on both sides and the other two had combinations of both. Two had goldwash designs that were placed lop-sided, too. QC ain't what it used to be!

Regards,
Neil

I did read here I think a while ago that TI had issues with this sort of thing. It disappointed me a little as I like the look of them. I probably would have bought one by now if I hadn't read that...A lop-sided goldwash would drive me completely insane...

Originally Posted by carlmaloschneider

I did read here I think a while ago that TI had issues with this sort of thing. It disappointed me a little as I like the look of them. I probably would have bought one by now if I hadn't read that...A lop-sided goldwash would drive me completely insane...

Well, I have had some w/o issues but it seems that there are a lot that do. My first TI looked fine. Of course it was my second razor. It looked shiny so it was nice to me. The 2nd, well, was a PITA to hone. Not sure what was wrong with it but it did not make good contact with the stone. I mean 45 degree or otherwise. I am with a Grelot now. She is great. So I was hoping to match it with the Loup et Belier. Anyway, I wanna say stay away but they are great shavers. They do have a nice look to them, je ne sais quoi, but it separates them from the others razors. It seems to me razor manufactures should own up to mistakes. Anyway, not here to bash, just vent a little until this debacle gets corrected.

calling seemed to work better. the lady who does customer service was out sick so there was a back log.

Well, took awhile but I will be getting a new Hart Razor soon. The tech guy at classic shaving agreed, stating it was a very 'wobbly bevel'.

Originally Posted by Mephisto

Well, took awhile but I will be getting a new Hart Razor soon. The tech guy at classic shaving agreed, stating it was a very 'wobbly bevel'.

Hope you like your new razor. Sounds like you made a good choice.

Well, the Hart razor finally arrived, must say I like it a lot. I think CS handled everything well. In the end, I am happy though I did get a little impatient.

That Hart is beautiful! Congrats!