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Thread: My Edwin Jagger DE89bl Chrome Plated Double Edge Safety Razor failed

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  1. #1
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    Send them an email.

    If you liked it a lot: I have heard the Weber stainless is very similar but far more robust.

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    Shoki (07-30-2014)

  3. #2
    Senior Member RollinCoal69's Avatar
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    I agree with the others on seeing if it is covered under manufactures warranty. If you are wanting a TTO its hard to beat the vintage gillettes. There was several models produced so availability is good. They obviously last forever as most were made at least 40-50 years ago or more. I pick most of mine up on the bay. Clean, polish, Disinfect an shave. Several models I own that are great are the Superspeed, Slim, Red tip flare. All fantastic. Good luck an keep us posted.
    "The black smoke is just lost power"

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    Shoki (07-30-2014)

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    Senior Member Lince's Avatar
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    The head on those EJ's are pot metal. Still, you should be able to contact the vendor and see if they will replace it. I highly recommend a Slim for your first Gillette TTO. The 40's Style, Flare Tip, and Red Tip Super Speeds are also good choices.
    Bob

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    Shoki (07-30-2014)

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    Senior Member Shoki's Avatar
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    Thanks Everybody!

    This razor has probably been dropped once or twice in a fiberglass shower. Nothing that seemed like a damaging drop. I was replacing a the blade and as I tightened the handle it gave a little and then twisted right off. The metal looks porous so I don't know if it was poured wrong or what the deal is.

    I wrote them an email at Edwin Jagger - Contact Information and got an automated response that they will get back to me as soon as possible.

    I'll look into some of those replacement ideas.

    Thanks again,
    --Shoki
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    Last edited by Shoki; 07-30-2014 at 06:27 PM. Reason: added image
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  8. #5
    Senior Member Lince's Avatar
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    Unless you got it direct from EJ, I would also contact your vendor. Best of luck.
    Bob

  9. #6
    Senior Member Shoki's Avatar
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    I bought it from Amazon. I don't think they will do anything after this long but I'll give them a try.

    --Shoki

    edit:
    I called Amazon and the customer service guy was happy to offer me a refund or replacement. After a bit of processing he comes back on the line and says this item is nearly 4-years old and the system wouldn't let him process a refund or replacement.

    He did however offer me $15 store credit. I think that's pretty good.

    I was able to get the threads out of the handle so all I need it a new head piece. Whatever that piece is called.

    --Shoki
    Last edited by Shoki; 07-30-2014 at 08:14 PM. Reason: follow up
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    Senior Member blabbermouth
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    Quote Originally Posted by Shoki View Post
    I bought it from Amazon. I don't think they will do anything after this long but I'll give them a try.

    --Shoki
    You have nothing to loose doing that. It is the old saying "you don't ask, you don't get". Hope that works out for you.

    Bob
    Life is a terminal illness in the end

  11. #8
    bcw
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    Send an email to the manufacturer with these pictures and see what they have to say. I had some chrome peeling off the head, and they sent me a replacement piece promptly. Edwin Jagger is a good company, and took care of my issue. I also have a stainless Weber. Both will outlive me...

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