As far as I can tell, the original poster received several quick and rather helpful responses to his inquiry.
This is not a free help desk, but a community, which means several things including

1) people have real relationships and, like in real life, can have side conversations, digress from a topic, or talk to each other in shorthand, jargon, inside jokes etc.

2) when an answer is not very precise, it's very simple to ask a follow up question for clarification

3) nobody is perfect, that is why participating in any community requires some basic social skills

Yes, the observation in post #26 was valid, yet lacked the normal decorum. Some of those who took an issue with this have made the same posts in the not so distant past themselves, so clearly one comment by one individual does not reflect on the whole community. On the contrary - while we make mistakes, we can also learn from them.

The other rude comment, was apparently made by mistake, as the poster was confused which thread he was responding to, and was retracted.

I don't see what the big deal is. If anybody, it was the new member who showed a complete lack of civility - he butted with profanities into a side conversation between two members.
As far as I am concerned there is no loss whatsoever to our community - there is a minimum standard for behavior and anybody who does not meet it does not belong here. We never had any desire to be 4chan or reddit.

Like Randy, I am familiar with the narrative that some have been trying to push for quite some time that SRP is a sort of an elitist place. I know the backstory of many of those people, their dishonesty, and machinations. Some of them are not on SRP for very good reasons, but our policy has always been to take the high road and not air people's dirty laundry.