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Thread: Paid subscriptions are live

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  1. #1
    Heat it and beat it Bruno's Avatar
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    Rest assured, the situation will be rectified. I see the transactions in the log, but for some reason they got marked as a failure instead of a charge so the promotion was not carried out. I will investigate further with the staff, re-enable the subscription button when it is fixed, and manually correct the errors.
    In the meantime the current free permissions will remain in effect.
    HARRYWALLY likes this.
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    HARRYWALLY (01-22-2017)

  3. #2
    Heat it and beat it Bruno's Avatar
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    The people whose subscription was not marked active, were automatically corrected sometime between this morning and now.
    It seems that in some cases there is a delay. I'll double check and post my findings.
    Til shade is gone, til water is gone, Into the shadow with teeth bared, screaming defiance with the last breath.
    To spit in Sightblinder’s eye on the Last Day

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    Geezer (01-24-2017), hoglahoo (01-24-2017)

  5. #3
    Heat it and beat it Bruno's Avatar
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    Ok here is what had happened:
    For some reason, the subscription confirmation was no recognized as such, due to an email alias. As soon as it was corrected, the confirmations all matched up with the transactions and all subscriptions were in order.
    This was already in order shortly after I changed the alias. Only one member remained of whom the transaction could not be found, but I got the confirmation just now that that was a misunderstanding. Said member had made a donation instead of a subscription

    So everything got sorted and I enabled the subscriptions button again.
    sharptonn likes this.
    Til shade is gone, til water is gone, Into the shadow with teeth bared, screaming defiance with the last breath.
    To spit in Sightblinder’s eye on the Last Day

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    Razor Vulture sharptonn's Avatar
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    Atta Boy, Bruno!!

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    lz6 likes this.

  7. #5
    Senior Member rodb's Avatar
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    It seemed to work fine for me just now

  8. #6
    Heat it and beat it Bruno's Avatar
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    Quote Originally Posted by rodb View Post
    It seemed to work fine for me just now
    I just checked, and the subscription was confirmed from the first time with an immediate success.
    Til shade is gone, til water is gone, Into the shadow with teeth bared, screaming defiance with the last breath.
    To spit in Sightblinder’s eye on the Last Day

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    Senior Member celticcrusader's Avatar
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    Just subscribed.

    “Wherever you’re going never take an idiot with you, you can always find one when you get there.”

  10. #8
    Seeking Shaving Zen Prahston's Avatar
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    Worked for me just moments ago.

    Is there a Notice or Alert that will let us know when the subscription is near to expiring?

  11. #9
    Heat it and beat it Bruno's Avatar
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    Normally you will get a reminder via email.
    I just checked and I see the transactions (yours and the previous ones) just once, marked as successful.

    Those who have a recurring subscription will get the same notice, and their paypal will automatically renew when it is due unless they cancel their subscription.
    Prahston likes this.
    Til shade is gone, til water is gone, Into the shadow with teeth bared, screaming defiance with the last breath.
    To spit in Sightblinder’s eye on the Last Day

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    Prahston (01-25-2017)

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    Worked here also!

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