I purchased a strop and brush from their website on the 17th of this month, received an email from a bot stating my order was received and one that my payment was accepted through paypal. Since then I haven't received any communication from the store; nothing regarding a shipment, or a delay, or even a "thank you, we'll let you know when it ships." I tried emailing them numerous times using their site's fill-in page, the email address associated with my order fulfillment, and the email address on my paypal receipt. I've called the phone number listed on their website 3 separate times, getting no answer the first two and having someone answer today stating that I had the wrong number. I'm really starting to wonder about this store, and if I need to take action through paypal or my credit card company. However, I've seen posts here and on other forums about people placing orders through them and getting their items. I'm wondering if anyone has had a similar experience dealing with them, or if anyone has better contact information for them, or just some advice in general.