Thread: Problem with Star Shaving

I sent they a couple of thime a email for some info of stuff they selling. Never,but never get a awnser from them.
They have some interesting stuf for a good price,but if i dont get a awnser on mails i dont buy! In the past i have order some stuf and it was quickly on my place, idem whit mails.

So yes i think there is somthing is wrong over there.

Hearing all if this is disappointing. I have always been more than happy with their service. Hopefully things all work out for the better.

Ive ordered from them twice. First round was very quick, no issues. Second time was quite a delay. I believe it is pretty much a one-man operation and he was ill for some time. A family member took over to make sure the orders were fulfilled. I emailed asking for more information on the status of my order, it took a while for them to get back but they did respond.

I would give them some more time but email/call on a weekly basis. Keep an eye on the paypal dispute deadline and once you're within that final week I would open up a case.

Just to throw my 2/100'ths of a dollar in: I placed my first order earlier this year (end of April, first part of May). Got the automated payment email immediately. Took a full week before they sent the shipping email. Order arrived two or three days later. I'm happy enough that I'm about to place another order.

They're not Amazon, so I don't expect that level of service. Remember how long it used to take to get an order from the Sears catalog?

Just wanted to update and let everyone know my order shipped on 7/6. I purchased some items that were not in stock so total wait was about 16 days.

Whisker - shows alot of class to post how it went - thank you.

Glad I ordered before reading this. First seen them on ebay and sent message, no answer figured glitch, ordered from there site, a brush and Big Daddy strop, everything took about a week no problem. Got order last week and very happy with my stuff. I do know from their site it's 3 retired fellas that use str8s and stuff. The quality looks great on the strop which is all USA made which is why I went with them. I think they do pretty good for 3 retired fellas.

These things usually work themselves out in the end.

Not sure how to update my original post, but I received my items today after getting a shipment notification last week. The strop and brush are phenomenal. I can't wait to use them. If this thread and the responses are any indication, you'll get great products from star shaving, but you won't know anything about it until right before you receive them

I bought from there in the past... Felt table top strops. Good product and don't remember a problem with the delivery.
Think they're out of Oklahoma and may have had storm problems? Just a thought.