Thread: Problem with Star Shaving

Thanks for the update MetroMedic, I received my items today as well! I have the big daddy strop and needed to break it in using a felt deep massage every time I shave for about 1.5 months. Read about breaking in your strop because the shaves improve as the leather becomes more supple.

I have been trying a hot water stropping method and have noticed my razor seems smoother; you can read about that method here: http://straightrazorpalace.com/shavi...th-1829-a.html

Thanks Martin for that article along with many others you have posted. My shaves have improved as a direct result of reading, testing and applying the shaving concepts found in those old magazines!

Thanks for the advice! I'll definitely check that out.

Man, this is a shame. I want one of their paddle strops with bridle leather one side and felt on the other (odd that I don't see this config offered anywhere...seems like a no-brainer), but I don't think I'm ever going to hear back from them re: my request for a quote.

I had a problem with ordering a razor from Star Shaving. I ordered some Gold Dollars. Within minutes, wanted to add to the order so I wouldn't get charged extra shipping for 1 extra item. It was too late but they said they would credit me shipping on my next order. No problem. Come next order, no credit and one of the razors was defective from the first order. I just wanted exchange, it was $15. I've tried at least 6 times emailing them with NO response. I would not recommend ordering from them. Poor customer service and obviously not a man of his word.

I ordered a Big Daddy strop, Gentleman Bill's bay rum soap, and a wood soap bowl and everything arrived quickly with no issues. It was one of the best online purchase experiences I've had thus far. So it's disappointing to hear this is happening. I hope all is well with the owner.

My first order with Star Shaving was for a FS shaving brush through ebay. The brush shed a lot and I requested a replacement. The response seemed friendly but wasn't helpful. He said he didn't have any in that color at the moment (black). After several emails, he never replaced the brush or had further comment.

Since then I ordered some bench top strops and some pastes. It took quite a while and several emails before I received the order, but I felt I'd gotten a good deal. At the time, he said he's had several back surgeries and his daughter was trying to handle the orders by making the strops herself. This was last year. I don't know what's happened since.

The main problem as I see it is no communication! The items I recieved are great so far, the strop is excellent and will probably out live me, the brush is pretty good seeing as it only cost me $20. The strops they make themselves, and sell things for others. My order arrived withing 4 days by USPS so I'm happy with delivery, not if they would answer emails they would be one of the better suppliers out there. JMO

Yea I bought my strop from them over last winter.
That might have ben before people like the wrangerstar guy posted a chip on you tube how great his strops
are and at a amazing price.
Yea his low prices might make him sell a lot.

I just ordered the 3.25 in strop from them 2 weeks ago (7/21). I got the strop last thursday I believe and it is an absolute BEAST!! It dwarfs my old strop and the chestnut bridle leather feels amazing! I am very happy with my purchase, but I also did not need to communicate with them at all.

Chris

Originally Posted by MetroMedic

Not sure how to update my original post, but I received my items today after getting a shipment notification last week. The strop and brush are phenomenal. I can't wait to use them. If this thread and the responses are any indication, you'll get great products from star shaving, but you won't know anything about it until right before you receive them

Go to the post, and bottom left (i think) there is an edit option, might be nice to edit it a bit, a lot of people may not read this far into the thread, but glad your stuff arrived.