Thread: First Razor! (Arrived broken)

Damn right raise hell about that. There is no excuses for what he did, when I ship my razors out I make sure it's wrapped up nice and tight and surrounded by lots of bubble wrap and the sort. Not saying everyone has to do that but still. Broke in transit due to his negligence spells his fault in my book.

90.2% rating with only 106 transactions should have been a warning. Still, you are being screwed. I hate seeing things like this.

I wish you luck in reporting this to Paypal. BTW, your choice of shipping does not apply in this situation. He is still responsible for the condition of the product to your address.

I wish you luck -

Steve

It doesnt look like the op is the first to have trouble with this seller, only 106 transactions and already at 98.2 percent positive feedback. I try to stick with the 100 percent sellers, the higher the number of sales the better.

I agree that it is the sellers fault, postage is about time not packaging. There are lots of sellers that charge for packaging(sometimes way too much) but that is the way to cover your shipping costs, not packaging a product with absolutely no protection. Most packages I have gotten off ebay, I have found are way over packaged, never under packaged. The OP has a reasonable expectation that some protection would be provided, insurance is to cover unexpected problems, not to to protect the seller from improper packaging(if it is the seller should buy it). IMO paypal and ebay will side with the buyer, if they dont, I need to rethink my no shipping insurance ever policy.

This might have been said already, but I think cheap shipping just means it takes a little longer to get to you. Cheaper shipping means it travels on a ship that stops in every port before it unloads in your country. More expensive shipping just means that it get to you tomorrow.

But no matter what you pay for shipping it should be posted in a padded bag.

I think it's the seller's fault too.

When you ship something, especially if it is something "antique" (which the seller says it is right on the auction), you need to take reasonable precaution to make sure it arrives in one piece.

Sticking an antique in a regular envelope, inside a ziplock bag (so at least all the pieces it smashes into will stay in one place) is in no way a reasonable precaution for an item like that.

Hell, I even put my Wapi in a proper padded envelope with extra bubble wrap for shipping, and that thing is solid steel. You never know how the mail fairy is going to treat your stuff.

When you offer shipping options, most people assume the difference in price is because of a difference in shipping speed, NOT in the quality of the packaging. That should be the same no matter what you pay. And the seller would have to be living under a rock not to realize that. At the very least he should have noted what the packaging differences between the shipping prices were. I think he's being intentionally deceptive.

The seller is obligated to provide you with an item matching the condition of the auction, delivered to you taking reasonable caution to assure it arrives in the condition it left in (once you have paid, obviously). He didn't do that. It's that simple.

I agree with the above, raise a dispute.

Originally Posted by jeremaw

So I bought my first razor on ebay the other day. (SHAVEREADY) BOKER (THE KING) STRAIGHT RAZOR

Anyway, shipping options were $2 for first class or (all though I was not aware of another option at the time....click more services) Priorty mail small flat rate box for $5. I chose the $2 option. It arrived yeasterday in a regular letter envelope with some extra tape. Inside was the razor surrounded by the "added protection" of a jewler's zip lock baggy. Needless to say the scale was now broken at the wedge. I've contacted the seller, drkmoose77, and he/she has basically said, "They're sorry, but I chose the cheap shipping."

Is it just me, or would any reasonable person "assume" first class would still mean some type of box or bubble wrap? Who's at fault?

On a more positive note...If your claim against the seller is unsuccessful you can either: 1) buy a set of replacement scales at either Straight Razor Designs or Classic Shaving and replace the broken scales yourself; or 2) send the blade to one of the restorers who is an SRP member and get it rescaled.

If I paid $50 for a razor , I would not opt for the cheap shipping . I also learned the hard way about cheap shipping . If the way the razor will be packed isn't specified , I always ask the seller how it will be packed . BTW , judging from the rust spots on the edge of the blade , I don't think it's "shave ready" either .

Ladies and gentlemen:

I must continue to impress upon newcomers to the straight razor world to duck away from eBay until they know their way around. With scores of reputable vendors here at SRP plus the quality razors for sale in our own Classified, I see no need to go fishing on e-Bay — for newcomers, that is.

Of course, that fails to solve our problem with the broken razor. With my general dislike for e-Bay, I would be the wrong person to offer solutions — which I don't have, anyway.

Regards,

Obie

"Bidding is meant to be fun, but remember that each bid you place enters you into a binding contract. All bids are active until the listing ends. If you win a listing, you’re obligated to purchase the item. "

A binding contract that works both ways. You will notice that the buyer offers a 7 day return policy. He is also obligated to provide the item in the stated condition,which is not what you received. I definitely think posting negative feedback and flaming the seller on this forum before finding out what Ebay Protection will do,was not only in bad taste,but also poor judgment.

Originally Posted by HarleyFXST

A binding contract that works both ways. You will notice that the buyer offers a 7 day return policy. He is also obligated to provide the item in the stated condition,which is not what you received. I definitely think posting negative feedback and flaming the seller on this forum before finding out what Ebay Protection will do,was not only in bad taste,but also poor judgment.

The seller offers a 7-day return period that he refuses to honor, sent a broken razor(can he prove it was broke in the mail and not before he sent it), that wasnt described accurately(shave-ready), wasnt packaged with any intent to protect the OP's purchase. Then when contacted tells you tough luck. IMO the OP was nice, I would of posted in bold letters something like avoid this seller like the plague, he lies in his descriptions, doesnt honor his return policy and will not work with the buyer, avoid if at all possible.
His feedback and comments are based on his actions, not on what ebay will do. IMO the seller is the one that acted in bad taste and used poor judgement. Now he is going to learn about the consequences of his actions, I doubt he will get much buisiness from anyone on this forum, as he shouldnt, atleast not until he can convince us that he cares about the products he sales enough to protect them.