Thread: First Razor! (Arrived broken)

Damn right raise hell about that. There is no excuses for what he did, when I ship my razors out I make sure it's wrapped up nice and tight and surrounded by lots of bubble wrap and the sort. Not saying everyone has to do that but still. Broke in transit due to his negligence spells his fault in my book.

90.2% rating with only 106 transactions should have been a warning. Still, you are being screwed. I hate seeing things like this.

I wish you luck in reporting this to Paypal. BTW, your choice of shipping does not apply in this situation. He is still responsible for the condition of the product to your address.

I wish you luck -

Steve

It doesnt look like the op is the first to have trouble with this seller, only 106 transactions and already at 98.2 percent positive feedback. I try to stick with the 100 percent sellers, the higher the number of sales the better.

I agree that it is the sellers fault, postage is about time not packaging. There are lots of sellers that charge for packaging(sometimes way too much) but that is the way to cover your shipping costs, not packaging a product with absolutely no protection. Most packages I have gotten off ebay, I have found are way over packaged, never under packaged. The OP has a reasonable expectation that some protection would be provided, insurance is to cover unexpected problems, not to to protect the seller from improper packaging(if it is the seller should buy it). IMO paypal and ebay will side with the buyer, if they dont, I need to rethink my no shipping insurance ever policy.

Yeah the seller should have packed it properly, just raise a dispute and it should be sorted out .

I have got an ebay razor before, the sender packed it in like 4 payers of bubble wrap, as well as pollystyere for added support. Took my like 3 minutes to get through the packing by hand lol.

But yeah, always read the sellers reviews, at the top it also has how people rated him, and he averaged just under 70%, and lowest was like 68%. I wouldn't of trusted him. But you live and learn

Good luck mate!

Figured 98.2 was close enough. Thanks for all the suggestions and support. I'll post how this thing turns out.

Cheers!

Thats like the microscope that I bought, that was shipped in a plain cardboard box, and had a single small piece of soft furniture foam and a flattened corn flake box for padding!

It came in a dozen pieces, and they said "not our problem" and they didnt even purchase the insurance that I had paid extra for!

Dispute the damned thing, dont leave negitive feedback YET, let him know that how he chooses to do business will determine your feedback (but dont threaten him, people dont like threats)
Sometimes the second request works, sometimes it doesnt.

Good luck!

i've had razors shipped loose in a giant envelope without protection and it was a miracle they actually arrived in place.
i think the seller is supposed to exercise simple common sense and provide a reasonable protection.
i ship cheap first class all the time without issues, it's not the cheap shipping that is the problem. he could've put priority stamp on the same envelope and it'd have arrived equally broken.

Originally Posted by BKratchmer

I'm sorry you feel that way. Was it shipped well? No! Certainly a conscientious shipper would have mailed it better, but legally...

The seller did everything they were obligated to. And eBay and Paypal will stand behind that seller....

What an appalling attitude. Thankfully it's not indicative of the majority of the members here.

Originally Posted by jeremaw

So I bought my first razor on ebay the other day. (SHAVEREADY) BOKER (THE KING) STRAIGHT RAZOR

Anyway, shipping options were $2 for first class or (all though I was not aware of another option at the time....click more services) Priorty mail small flat rate box for $5. I chose the $2 option. It arrived yeasterday in a regular letter envelope with some extra tape. Inside was the razor surrounded by the "added protection" of a jewler's zip lock baggy. Needless to say the scale was now broken at the wedge. I've contacted the seller, drkmoose77, and he/she has basically said, "They're sorry, but I chose the cheap shipping."

Is it just me, or would any reasonable person "assume" first class would still mean some type of box or bubble wrap? Who's at fault?

On a more positive note...If your claim against the seller is unsuccessful you can either: 1) buy a set of replacement scales at either Straight Razor Designs or Classic Shaving and replace the broken scales yourself; or 2) send the blade to one of the restorers who is an SRP member and get it rescaled.

If I paid $50 for a razor , I would not opt for the cheap shipping . I also learned the hard way about cheap shipping . If the way the razor will be packed isn't specified , I always ask the seller how it will be packed . BTW , judging from the rust spots on the edge of the blade , I don't think it's "shave ready" either .