Thread: eBay feedback - Sellers post first

Originally Posted by DFriedl

See the problem? Whether she or I was in the wrong, I paid within 30 seconds of auction close. I should have received positive feedback. My expectation of her communication or shipping time or my comment about it have nothing at all to do with the execution of my part of the transaction.

Sounds like they should have received a negative on their account. That's when I would go back in and buy something cheap from them a month or two later and leave negative for it just as the feedback window was closing.
I don't mind having a seller wait to post feedback for me. Sometimes they just have forgotten and a quick email to them will remind them. When a seller has sent me something that was misleading by the photos, I usually ask them to leave feedback before I take up issue with them.

Originally Posted by DFriedl

See the problem? Whether she or I was in the wrong, I paid within 30 seconds of auction close. I should have received positive feedback. My expectation of her communication or shipping time or my comment about it have nothing at all to do with the execution of my part of the transaction.

To be fair - you could also have the same problem as a seller; a buyer leaving negative feedback for things having nothing to do with the transaction. Irrespective of who leaves feedback first, that risk is still there for one party or the other.

You were unfortunate to have had to deal with a jerk.
What goes around comes around, and I'm sure that kind of behavior will come back to bite her at some point.

Originally Posted by DFriedl

Getting back to my original point, the problem I have with the seller waiting until the transaction is complete, including the buyer leaving feedback, is that the buyer's satisfaction and their willingness to work with the seller on any remedy they might sugest is not basis for the feedback.

For example: a month or two ago I bought a pair of razors from a mom and pop antique shop on eBay. I sniped them at auction end and immediately paid using PayPal. The seller listed three days handling time. She didn't mark the item shipped, she didn't send any sort of message to me, and the package arrived (from Ohio to Pennsylvania) a week later. In the mean time I had sent a message making sure all was well. This was not a negative transaction to me, but there were plenty of things that could have been improved. I left positive feedback, I didn't ding the sellers shipping or communication stars out of sympathy for the effect that would have on their discounts and selling frequency, and I said something about better communication and shipping times on her positive feedback, which I left first. She left nuetral feedback for me and wrote that I took a long time to pay. I wrote her a long message to explain what was wrong with the transaction and that she outright lied in my feedback. She replied that "a long time" is relative, and since I ad been unreasonable in my shipping time expectations, she was unreasonable about her paying time expectations.

See the problem? Whether she or I was in the wrong, I paid within 30 seconds of auction close. I should have received positive feedback. My expectation of her communication or shipping time or my comment about it have nothing at all to do with the execution of my part of the transaction.

The policy has changed no neutral or negative feedback can be given by a seller, I thought that changed way, way back "While sellers can leave a positive Feedback rating and a comment for buyers, they can’t leave negative or neutral Feedback." that quote from ebay

Originally Posted by ReardenSteel

Well at least you guys are leaving feedback, whether it be as the buyer or seller. As primarily a buyer, I know of at least 4 auctions I have won, paid immediately for the item and left positive feedback for the seller only to never have received ANY feedback from the seller. Am I suppose to email the seller and ask them to please leave me feedback, I don't think so. Not that I lose any sleep over it, but my ebay rating technically should be higher than what it is.

That goes both ways. I sell more than buy and I have left feedback for quite a few that have never left feedback in return. What's better yet is that some of the items they bought were in exceptional condition and I know they got them because they were items that I sent with "must sign" for delivery to cover myself seeing they were quite expensive items.

Dude. its just ebay. who cares? you get what you want. its not life or death.

Originally Posted by FDR

That goes both ways. I sell more than buy and I have left feedback for quite a few that have never left feedback in return. What's better yet is that some of the items they bought were in exceptional condition and I know they got them because they were items that I sent with "must sign" for delivery to cover myself seeing they were quite expensive items.

Originally Posted by bokerblade

Dude. its just ebay. who cares? you get what you want. its not life or death.

I think FDR was referring to the lack of common courtesy that seems to be running rampant in society these days. It's amazing how much more polite people tend to be using such simple phrases such as "Please" and "Thank-you."

Originally Posted by DFriedl

Getting back to my original point, the problem I have with the seller waiting until the transaction is complete, including the buyer leaving feedback, is that the buyer's satisfaction and their willingness to work with the seller on any remedy they might sugest is not basis for the feedback.

For example: a month or two ago I bought a pair of razors from a mom and pop antique shop on eBay. I sniped them at auction end and immediately paid using PayPal. The seller listed three days handling time. She didn't mark the item shipped, she didn't send any sort of message to me, and the package arrived (from Ohio to Pennsylvania) a week later. In the mean time I had sent a message making sure all was well. This was not a negative transaction to me, but there were plenty of things that could have been improved. I left positive feedback, I didn't ding the sellers shipping or communication stars out of sympathy for the effect that would have on their discounts and selling frequency, and I said something about better communication and shipping times on her positive feedback, which I left first. She left nuetral feedback for me and wrote that I took a long time to pay. I wrote her a long message to explain what was wrong with the transaction and that she outright lied in my feedback. She replied that "a long time" is relative, and since I ad been unreasonable in my shipping time expectations, she was unreasonable about her paying time expectations.

See the problem? Whether she or I was in the wrong, I paid within 30 seconds of auction close. I should have received positive feedback. My expectation of her communication or shipping time or my comment about it have nothing at all to do with the execution of my part of the transaction.

Didnt happen my friend, i been a member since 1997, a seller cannot leave a negative or neutral feedback,and its been like that for quite a while.

Originally Posted by DFriedl

Getting back to my original point, the problem I have with the seller waiting until the transaction is complete, including the buyer leaving feedback, is that the buyer's satisfaction and their willingness to work with the seller on any remedy they might sugest is not basis for the feedback.

For example: a month or two ago I bought a pair of razors from a mom and pop antique shop on eBay. I sniped them at auction end and immediately paid using PayPal. The seller listed three days handling time. She didn't mark the item shipped, she didn't send any sort of message to me, and the package arrived (from Ohio to Pennsylvania) a week later. In the mean time I had sent a message making sure all was well. This was not a negative transaction to me, but there were plenty of things that could have been improved. I left positive feedback, I didn't ding the sellers shipping or communication stars out of sympathy for the effect that would have on their discounts and selling frequency, and I said something about better communication and shipping times on her positive feedback, which I left first. She left nuetral feedback for me and wrote that I took a long time to pay. I wrote her a long message to explain what was wrong with the transaction and that she outright lied in my feedback. She replied that "a long time" is relative, and since I ad been unreasonable in my shipping time expectations, she was unreasonable about her paying time expectations.

See the problem? Whether she or I was in the wrong, I paid within 30 seconds of auction close. I should have received positive feedback. My expectation of her communication or shipping time or my comment about it have nothing at all to do with the execution of my part of the transaction.

I relaized today that Ebay has a policy for sellers that if they don't charge for shipping and the item is shipped in a certain period of time, the buyer cannot leave feedback for those items. Also, if there has been no communication between the seller and buyer, you cannot leave feedback for that item either. Seems to me that if a buyer pays within a certain period of time, certainly within an hour of an auction should qualify, the seller should not be able to leave feedback for the buyer regarding payment.

I have never sold an item on Ebay and only been a customer about 90 times. But I always proceed with "Caveat Emptor."

Originally Posted by Martin103

Didnt happen my friend, i been a member since 1997, a seller cannot leave a negative or neutral feedback,and its been like that for quite a while.

I went back to look, and you're right. I thought it was neutral with a negative comment. It was positive with a negative comment:

Originally Posted by Mvcrash

I relaized today that Ebay has a policy for sellers that if they don't charge for shipping and the item is shipped in a certain period of time, the buyer cannot leave feedback for those items. Also, if there has been no communication between the seller and buyer, you cannot leave feedback for that item either. Seems to me that if a buyer pays within a certain period of time, certainly within an hour of an auction should qualify, the seller should not be able to leave feedback for the buyer regarding payment.

I have never sold an item on Ebay and only been a customer about 90 times. But I always proceed with "Caveat Emptor."

The buyer can leave printed feedback. A positive immediately and a neutral or a negative after a one week "cooling off" period. If it is free shipping, or if there is no PM sent either way , the buyer cannot click on one of the stars that evaluate that portion of the transaction.

If the buyer paid for shipping and if there is communication between the buyer and seller via ebay , the buyer can click those stars. The seller can only leave positive feedback. No neutral or negative regardless of their experience with the buyer.

I recently bought a 1985 Ryrie Study Bible in the New King James version with genuine leather cover. It was virtually NOS, rare and OOP in that translation, and I was very happy with it. I wanted to cap the transaction off with a very positive feedback but went through my usual procedure and checked the seller's "Feedback Left For Others." He has 3429 total feedbacks and has left 757 for others.

What kind of person does this ? I am not wired that way. I started to message them to ask that question but decided that if I had to ask they wouldn't understand the question. As an infrequent ebay seller , who has left a hundred positives more than I've received, I still do not leave feedback for the buyer until I receive it. If I am the buyer I'll leave it first if the seller has a track record of reciprocating. YMMV.