Quote Originally Posted by JOB15 View Post
Thanks for everyone help.
I have contacted the seller/creator ( I cant think what you call a razor maker) manufacturer?
He says that he has never had any problems before and to send it to him to hone it up.
tomorrow ill pack it off to USA from UK and wait to hear from him and hope customs don't charge me again :/
It will be worth it in the end ..
I have had to send razors back to the manufacturer for repair (cracked horn scales) in the past. If you state on the customs/shipping documents that the item is returned for repair and has no commercial value you will hopefully not encounter any issues with customs.

Here are the instructions I received from Dovo in case this helps.

"DOVO Stahlwaren Bracht GmbH & Co. KG MERKUR Stahlwaren GmbH & Co. KG Boecklinstr. 10 , 42719 Solingen/Germany
Phone: ++49 212 230010 – fax: ++49 212 313612 - email: a.rothstein@dovo.com
INSTRUCTIONS FOR RETURNING ITEMS FOR REPAIR/SHARPENING
Recently, customs here in Germany has become a lot stricter than it used to, because there are new regulations, enforced by the European Union, that all customs authorities of member countries have to observe.
This also includes returns – for repair or sharpening – and requires us to comply with the new rules, otherwise we cannot get the goods out of customs, and eventually they will be returned to you.
In order to prevent that, please assist us by observing the following points when returning any of our goods:
1. The returns must always be accompanied by a proforma invoice. This invoice must be attached to the OUTSIDE of the parcel.
2. Please use the price you were charged with for the product, stating the currency. If you still have it, please provide a copy of the sales receipt.
3. Please mark on the customs declaration that you need to fill in: RETURNED GOODS.
4. Please put the following sentence on the proforma invoice: DEFECTIVE GOODS, NO
COMMERCIAL VALUE, VALUE FOR CUSTOMS PURPOSES ONLY.
5. Please email us a copy of the proforma invoice, so we can prepare the necessary documents
for getting the parcel out of customs here in Germany.
Thank you very much in advance for your assistance in this matter, it should make the whole process easier and faster, which is in our mutual interest."