Thread: Wacker? no a snake

Dear Sterm,

one of our resellers drew our attention to this thread.
The first way in a complaint should be the seller, if this does not answer, then the manufacturer.

We did not receive any email from you. A statement from your seller is with us yet.

If you want to be refund, please contact the store where they bought / paid for your razor.

If you want a replacement for your razor, please send us your razor. After examining whether the razor has been honed etc, we will replace the razor.

Important note: I am not retired and I still run my company together with my son.

best regards
H. Wacker