Thread: Brand New Hart Custom Blade abnormalities...would you return?

Hart razors are made and marketed two different ways.

A. Hart Steel...pick a size, pick a finish, pick a point (round or square), pick a set of scales. You're done. The blade is made by James Arman, Bruce Gregory, or Terry Van Norman in their home shops. No idea who makes the scales.

B. Hart Artisanal Razors-same blade blanks but made with whatever finish, style, size, point, scales, etc. the maker wants to use. Essentially the same razor, just tricked out some. I think they make their own scales. Cannot say for sure though.

I have one of each. The plain vanilla Hart Steel 7/8, no worries.

The Hart "Artisanal" 6/8..well......

Pictures below-



Looks nice, right??



This is how off center the blade was. I finally sent it back to Hart (in California; me paying postage) where it was then sent to Michigan for "repair". That was last month. No idea when I will see it.

For sure, I remain a fan of Hart Steel; they are a nice razor. But I don't believe overlooking or rationalizing lack of quality control if it involves things meant to be "State of the Art". Indeed, these guys are impressing a lot of people-
http://www.marthastewart.com/americanmade/trending

Surely not as dramatic a flaw as the OP's razor, but for nearly $400?? Really?? No way I would keep that. Hope you get things resolved. Patience they say...........