Ordered this.....and got that.....

[Servant4Christ]

So as a gift for my 30th b-day, my father purchased what we both thought was a Dovo Best Quality, but what I received was one of those "Col. Ichabod Conk" re-brands. I sent them an email for clarification as to why the ad stated Dovo, when in fact it is not a Dovo.

My question to ya'll is: is there that much of a difference to push this further? Or will it do until I make my next purchase? Which, BTW, will probably be very soon, I have my eye on a couple of razors in the classifieds.

Advice?

Here is the ad:

http://www.amazon.com/gp/product/B00...sr=8-9&seller=

[paco664]

if i order this and get that.... unless that is better than what this is i want what i ordered.....

and i ordered this... not that...

*(i have a headache now)

[nun2sharp]

If I pay for a Cadillac and it comes with a Chevy grill, I am going to be upset. Contact the vendor. Even though it may be from the same manufacturer, it is not the same model.

[johnmrson]

Although they are from the same factory, they are branded differently and I imagine priced differently. I'd be sending it back.


PS I know where you can get a really good priced, real Dovo

[Scipio]

You purchased it because of a representation made by the seller that the razor was a Dovo, but what you received was actually a Col Conk. There is a material difference between what you bought and what you received, therefore you should receive a full refund or money to remedy the seller's breach.

[Servant4Christ]

Well, as soon as I got it I mailed it straight to Lynn. I just wasn't certain at the time, but I may just have to ask him (Lynn, you out there?) to send it back. At the time I thought Col. Conk was made by Dovo. Other than the $$ part, are they really so different?

This sucks cause now I have to wait even longer for my first straight shave! UGGGHHHH!

[TrilliumLT]

Yup get the refund. Its not what you ordered.

[Scipio]

Other than the $$ part, are they really so different?

I have heard some are the same. Regardless, it is not what you ordered and you have a contractual right to what you ordered or your money back. Unless there was some literature in the advert that said "we may give you a Colonel Conk instead".

[darkraijin]

Return.. but ask them if there is a restocking fee

[Scipio]

Return.. but ask them if there is a restocking fee

There should not be. It is onerous to incur costs on a bona fide consumer as a result of negligent misrepresentation.