Mine came with a buttery smooth edge that became the standard for my honing. I later dropped it and had to re-hone it

I later bought another that was pre-owned, so I honed it.

I will tell you this, when properly honed, they (at least the two I have) are fantastic shavers and hold their edge very well.

I wish you success with yours...and hope Hart gets these issues under control (It seems we have heard a few of these stories recently).