Thread: Combe: We did not change Williams Mug Soap! (Case No. 490334)

Originally Posted by Mcbladescar

Just playin devil's advocate here but you didnt give a time reference in your query.
The person that replied to you may have been there for a very short time and i dont really want to make an age reference here but well, you get my point
Mike

edit: without seeing your letter you may have referred to "vintage" etc
and the responder like myself only read part of it

Actually, I gave the responder a link to the history of ingredients listed on boxes over the years:

Look at the "Ingredients Timeline" http://wiki.badgerandblade.com/Williams.
I have tried the pre-Combe Williams Mug Soap and it lathers easily. The current formulation is much harder to lather and does not perform as well. I'd become a permanent Williams customer if you changed back to the earlier formulations.

maybe she's related to my ex !
deny, deny, deny
Mike

Originally Posted by Mcbladescar

maybe she's related to my ex !
deny, deny, deny
Mike

Received another email this afternoon:


Dear Mr. Ayers:
Thank you for contacting us regarding Williams Mug Soap. We welcome all comments about our products.
I have consulted with my supervisor and you are correct Mr. Ayers. I apologize for the mishap.

We did make a minor change( and I mean a minor change) to the formula about 3 years ago, as one of the ingredients was no longer available to us. As far as re-introducing the classic formula, we cannot do that for the reason listed above.
Thank you for contacting us.
Sincerely,
Tamara
Tamara
Consumer Resources Consultant
Case #490334
Do not reply to this email. If you wish to reply, Combe | The most personal personal care products in the world..

It's too bad, a lot of products seem to change for the worse over time. Williams, Old Spice, and Proraso, just to name a few. Why fix something that isn't broken? Could be that the companies have gotten cheaper with the ingredients.

Originally Posted by Firefighter2

Could be that the companies have gotten cheaper with the ingredients.

I think so. Relatively few people use anything but canned goo so I guess they figure this is a nostalgic product whose presence does something for their company. I'd pay as much as $5 a puck if they would bring back the original formulation because I want to feel some connection with the days of traditional wet shaving.

I am a cold water shaver and perhaps I could do more with it if I used hot water, but there are so many great performers out there that work any which way that it's unnecessary to try to make chicken salad out of chicken feathers.

1903 Ad for Williams

I would be happy if they would do a limited edition release of Williams in its vintage formulation. I would happily pay as much as $10 a puck for that.

Originally Posted by beavisd

I would be happy if they would do a limited edition release of Williams in its vintage formulation. I would happily pay as much as $10 a puck for that.

Of course that's impossible if they won't admit that they changed the recipe. But I would too, and buy 10 pucks.

The irony of this ad is stunning, given the decline of a once great product:

I picked up some williams from my local CVS and I had no trouble making a great lather for my nightly shave.

While i was researching for this thread : http://straightrazorpalace.com/soaps...p-history.html i did go to their web page and was thinking of writing them as to why they change the recipe. It does make great lather, i think the main problem is that it doesnt last. make it original and surely lots of us would pay 5 times the current price.


The new Williams uses Sodium Tallowate : is salt that is extracted from animal fat.

The old Williams used Tallow: Hard fat obtained from parts of the bodies of cattle, sheep, or horses, and used in foodstuffs or to make candles, leather dressing, soap, and lubricants.

Soaps like Cella use tallow and does perform really well.