I ordered from them recently and they had no problem with english at all. Infact they have an english website you can order direct from. Shipping is now even reasonable enough where a group buy seems like not much of an advantage. Think I paid $10 shipping on a box of soaps and they arrived within 2 days of ordering them. Might have gotten lucky though since ordering the same thing last year was a big process and expensive and slow. Perhaps they are better now?