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Thread: Problem with New Razor
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05-03-2008, 08:40 PM #3
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Thanked: 4942Well, being as I sharpen them, I normally look them over for defects, but considering the TI's quality lately, that doesn't mean I couldn't have missed one. On the other hand, I test shaved with it as well and didn't notice it. I continue to be a little disappointed that people post this kind of stuff here without going to the vendor first. I simply don't understand it. If I bought a shirt from Macy's and it wasn't what I expected, I would go to Macy's first, not the New York Times. This is not a slam on you Paul and I can tell you have only the best of intentions. Let me know what you decide and I'll be glad to loan you a shaver while you're sending the razor back and forth.
Classic Shaving Customer Service has always been excellent and I would recommend you speak with them. They will normally have you send in the razor for inspection and if a defect, I have never seen them not replace one for a customer.
Have fun,
Lynn