Thread: Zulu Grey - Time from Order to Receipt

Stone shipped

Got a note from Mike this morning saying my ZG had shipped. I ordered in April. A bit long but it is handmade from natural stone.

Hopefully, those of you who have ordered from Mike have gotten, or will get the same note shortly.

Dave

I got a response from Mike yesterday stating that my stones had shipped as well, so things appear to be moving along...

I just received my tracking number as well

Looks like Mike was able to get a large amount of backlog out at once. I also got an e-mail notification of ship. However, my initial notification didn't include the website for tracking, so I'm posting it here in case others ran into the same issue.

You can track your orders here : Track My Parcel.co.za - Track your SAPO Parcel, Speed Services, DHL, RAM and all Major Couriers from SA and Abroad @ TrackMyParcel.co.za

Originally Posted by JimmyHAD

Seems to be in the resolving stage. I'll tell you this, while I've not gotten one of these, and have no plans to, I recall a short time back when a member posted about his stone being sub par. He had bought a zulu second hand from another fellow. IIRC it was a 3x8 and for whatever reason he couldn't get a good edge with it, and not for a lack of trying.

So he posted on here inquiring as to whether others had the same problems with their zulu stones. He got the usual various responses, some praising the stone, a few were not so complimentary. To cut to the chase, Mike got wind of the thread and even though the fellow didn't buy the stone directly from him, he offered to replace it with another that he would personally test for viability.

Posting this to say that if that is typical of his customer service, I wouldn't worry about ending up with nothing at the end of the day. I'll also add that in posting this, I've got nothing for the vendor, nor anything against him. Just calling it as I see it based on past performance. No warranty by me expressed or implied.

That was actually me and I emailed Mike about it. Mike is a stand up guy and backs his product/business. If he is willing to replace a second hand hone: that's a guy you can trust. I wish I hadn't bought second hand just so I could have given my money to him for being awesome. I can't even say how much a respect someone that stalwart. If he says you'll get it I'd take that as fact. As for how awesome is the ZG? That's up to you and I'm tweaking with mine still to perfect my edges.

Alright Gents - For anyone patrolling or searching for Zulu Grey info, here's a very brief summary of my experience.

• Total time from placement of order to receipt of order : 112 days
• Quality of order : High (everything promised on Mike's website regarding the condition and finish of the stones was followed to the letter)
• Supplier's responsiveness to questions : Quick (although it took a long time to receive the order, Mike's responsiveness and professionalism each time I contacted him were top-notch)
• Would I order again : Yes

Photos (sorry for the poor quality - taken with my phone) :

Mine is out for delivery today...54 days. Not bad; I have waited MUCH longer for stuff.

....and it showed up while I was out. Signature required. Guess we will get it tomorrow. Sigh.

Nice looking stone! 112 days can seem like an eternity...but now you can enjoy!

I've waited 4.5 years for a custom instrument to be built, so it's true what is often said about purchases,.."Waiting is the hardest part."

What kind of instrument Kevin? Have you put steel to stone yet ShavingSnob? I recently asked a senior member about his routine with the ZG and the numbers are high unless you compare to the C12k. I have taken to using circles on the ZG followed by 10-20 X strokes with good results.

Originally Posted by aa1192

What kind of instrument Kevin? Have you put steel to stone yet ShavingSnob? I recently asked a senior member about his routine with the ZG and the numbers are high unless you compare to the C12k. I have taken to using circles on the ZG followed by 10-20 X strokes with good results.

Acoustic 12-string; left-handed. It was worth the wait!
I've been using a C12k with good effect, but I'm intrigued with the ZG.