Thread: About to get shafted?

It was rolled in bubble wrap, and boxed in a flat rate Priority. His photos show the box too, and it looks undamaged.

I've had similar experiences in the past from selling less expensive items online, like CDs w/ cases and cellphones. I shipped everything in the same condition listed, but people complained that their case was cracked or item was damaged. I figured it was due to the USPS delivery problems, despite the fact that I wrapped the items in bubble wrap and wrote "fragile" on some items. I always honored returns for a refund, but no one ever returned an item to me.

Some tips:
* As mentioned in the above posts, get pics and as much info from the buyer as possible up front.
* Honor your return policy; I'm sure you stand behind your 100% feedback.
* I'd wait until you received the item and had a good chance to review it before issuing a refund.
* If in the end you feel that the buyer is abusing the system, then report the buyer to eBay.

This was a pain to get from the ebay in messages to here, but I found it. Tell me what you guys think, and what you feel my next move should be. I'm at a loss here.

Originally Posted by Magpie

It was snug in the scales, and closed close to the side. I probably tried to bend it over a little bit and popped it.

I had a razor break at the pivot while I was shaving. I had tightened the pivot a few days earlier. It can happen especially with vintage scales.

Refund the guy when the razor arrives safely back to you & rescale it.

Originally Posted by lz6

Edited to add: Your ebay ad clearly states a full refund if customer is not satisfied. You need to get away from that language in the future. You owe him a full refund when he returns the razor to you.

I was not aware that "Not Satisfied" could be interpreted as "I dropped it off a 5th floor balcony and was not satisfied that it did not survive the fall"

Maybe one of these guys delivered the package.


Deliveries gone wild - YouTube