Thread: About to get shafted?

Are you sure it was not damaged in transit? Was it boxed and well padded and not just sent in a bubble envelope? Was the shipment sent via priority mail? If so it automatically has $50 of damage or loss coverage.
If it was damaged in transit you need to require that he return the original packaging so you can verify transit damage. For
a straight to have the damage he described to you the packaging damage would be obvious.

Edited to add: Your ebay ad clearly states a full refund if customer is not satisfied. You need to get away from that language in the future. You owe him a full refund when he returns the razor to you.

It was rolled in bubble wrap, and boxed in a flat rate Priority. His photos show the box too, and it looks undamaged.

Originally Posted by lz6

Edited to add: Your ebay ad clearly states a full refund if customer is not satisfied. You need to get away from that language in the future. You owe him a full refund when he returns the razor to you.

I was not aware that "Not Satisfied" could be interpreted as "I dropped it off a 5th floor balcony and was not satisfied that it did not survive the fall"

Originally Posted by Magpie

It was snug in the scales, and closed close to the side. I probably tried to bend it over a little bit and popped it.

I had a razor break at the pivot while I was shaving. I had tightened the pivot a few days earlier. It can happen especially with vintage scales.

Refund the guy when the razor arrives safely back to you & rescale it.

Originally Posted by Magpie

So, I sold this Friodur on the Bay. Vintage J A Henckels Friodur Wedge 11 V No Stain Straight Razor Shave Ready | eBay and now the guy says that it arrived with the scales cracked clean off at the pivot end, and with cracks on both sides on the wedge end. ,,,,,,,,,,,,,,

!

Remind me to scratch Magpie off my vendor list,,,,,,,,,,,,,,,,,,,,,





,,,,,,,just kidding Magpie,,,,,

Your refund offer does not offer you any option but to refund on return of the goods. Your buyer is not satisfied and the reason why is irrelevant in this case. The buyer has you cold and ebay will
not support any claim you may wish to make.
Change your refund guarantee or remove it entirely.

So what you are saying is.... "Yes Magpie, you are about to get shafted".

Yes, you might have a small recourse with the post office if you sent it Priority. Ask the seller to send pics of the original box as well as the whole razor and damage to it. Then ask him to send it back along with the original packaging. If you sent it in a priority box, it should be smashed to cause that damage. The razor looks solid in the listing.
Something went wrong, IMO. The guy has bought from you before with no apparant problem, so give him the benefit of the doubt. You do not have to issue refund until you get the razor and the original packaging back. I suppose it will be a good thing if the blade was not damaged and as Oz noted, you can always rescale it! Good Luck! Oh, After seeing the damage, I would be pissed too. Curious, does he want a partial refund?

Originally Posted by Hirlau

Remind me to scratch Magpie off my vendor list,,,,,,,,,,,,,,,,,,,,,





,,,,,,,just kidding Magpie,,,,,

If he is scamming, he won't want to return the razor and pay the return postage just to get back the same money he paid. Tell him to return for a full refund, as you said you would do when you listed the auction. Put some new scales on it and list it again.

If i sell a razor for a high price. I ALWAYS get insurance on it. usually twice what the razor is worth. that saved my but one time with a lifetime DD. and it doesn't cost that much for insurance. good luck friend!