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11-01-2010, 11:50 PM #1
- Join Date
- Jan 2008
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- Rochester, MN
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Thanked: 3795I mailed razors, they didn't arrive, now what?
I cleaned up and honed 5 razors for a new member. He included $5 for return postage but did not request tracking or insurance. In the past I have always specified that I will do return postage in any manner requested as long as they pay for it. In this instance, $5 was added for postage with no instructions. I don't consider priority mail to be worthwhile given that it only speeds up delivery by a day or two, but when he included the $5 postage payment, I admittedly stupidly assumed he wanted priority mail return. I mailed them using the return address provided and a week later they have not been received.
Now, I COULD have sent them by first class mail, which I usually use, and used the balance of the $5 for tracking and insurance. Because he didn't request it, I did not apply the payment toward tracking and insurance. I should have asked, but I did not. That was my mistake and I won't do it again. I've already consulted with another honer who always charges for return first class postage, tracking, and insurance. That is what I will do in the future.
What do I do now? What do I do to make up for this? I figure the razors were worth $40 to $50 each and that I probably should give him 5 comparable razors and consider it to be a hard lesson learned. I'm posting this to ask for a group consensus on what I should do, and to let this be a lesson for anyone else who mails razors without insurance.